Soporte con RAG vía WhatsApp

Support system that uses RAG to answer complex queries from internal PDF documentation, integrated with WhatsApp.

Client

Custom implementation

Pillar

Build

Disciplines

Custom implementationBuild

The challenge

Human agents answered the same questions over and over from lengthy manuals.

I built a RAG system over the internal documentation, accessible directly through WhatsApp.

03The result

First-response accuracy close to 99% and a lighter load for human agents. I implement it bespoke for each company.

Facing a similar challenge?

I can turn a complex idea into a clear, useful digital experience built to grow.